At KYLE STEVEN, your satisfaction matters. If you’re not fully happy with your purchase, you may request a return or exchange within 30 days of delivery.

Return Eligibility

To be eligible:

• Item must be unused and in original condition
  
• All packaging, accessories, and labels must be included
  
• Proof of purchase is required
  ⚠️ Returns without prior approval cannot be accepted.
  

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery.
We will provide a replacement or full refund at no extra cost.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Used or opened wellness/beauty devices
  
• Items with wear, damage, or modifications
  
• Custom or personalized products
  
• Clearance or final-sale items
  
• Consumable or perishable products
  

Exchanges

For a faster exchange, please return the original item and place a new order once your refund is processed.

EU Customers

EU customers have a 14-day right of withdrawal for unused products in original packaging, with proof of purchase.

Refunds

Approved refunds are issued to the original payment method within 10 business days after inspection (bank processing times may vary).

Contact Us

📱 Phone: 07346592001
📧 Email: kyldrotet6193@gmail.com